At pl67 we handle your personal information with the same seriousness we bring to bet settlement and payment security. This policy explains clearly — not in buried legal jargon — exactly what data we collect, why we collect it, who sees it and what controls you have over it as a Pakistani player on our platform.
Privacy policies can be long. Before you get into the full detail, here is the short version of what pl67 commits to when it comes to your personal data.
pl67 collects personal data that is genuinely necessary — for account operation, identity verification, payment processing and fraud prevention. We do not collect data we have no use for, and we do not hold data longer than required.
pl67 does not sell, rent or trade your personal information to third parties for marketing or commercial purposes. The only external parties who see your data are those who need it to provide services that make pl67 work — payment processors, fraud screening and game providers.
All personal data transmitted between your device and pl67 is encrypted using TLS. Data stored on our servers — including payment details, identity documents and account information — is encrypted at rest using AES-256. Passwords are hashed and never stored in readable form.
You have the right to access a copy of everything pl67 holds about you, request corrections to inaccurate records, ask us to delete your data and opt out of marketing communications — all without needing a legal team to request it on your behalf. Details are in Section 9 of this policy.
pl67 uses cookies to keep you logged in, remember your preferences and understand how the platform is being used so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings at any time.
If pl67 makes a significant change to how it handles your personal data, we will notify you by email at least 14 days before the change takes effect. You will always know what you are agreeing to before you continue using the platform.
pl67 (referred to throughout this policy as "pl67", "we", "us" or "our") is an online betting and gaming platform operating at pl67.ws and serving players primarily in Pakistan. This Privacy Policy applies to all data collected through the pl67 website, mobile browser interface and any communications sent by pl67 via email, SMS or in-platform messaging.
For the purposes of this policy, pl67 acts as the data controller for personal information collected directly from players through the registration process, account usage, payment transactions and customer support interactions. Where pl67 engages third-party service providers to process data on its behalf, those providers act as data processors under pl67's instruction.
By creating an account at pl67 or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your personal data will be handled as described in this document.
For privacy-related queries, contact us directly at support@pl67.ws with the subject line "Privacy Request". We respond to all privacy queries within 72 hours.
pl67 collects the following categories of personal data from players. The specific data points collected in each category depend on how you interact with the platform.
| Data Type | Examples | Required? |
|---|---|---|
| Full legal name | As on CNIC or passport | Yes |
| Date of birth | Used for age verification | Yes |
| Residential address | City, province, full address | Yes |
| Phone number | Pakistani mobile number | Yes |
| Email address | Primary contact and login | Yes |
| Identity document | CNIC scan or passport copy (KYC) | For withdrawals |
pl67 collects the information necessary to process your deposits and withdrawals. This includes your JazzCash or Easypaisa mobile number, IBFT bank account details (if used), and Visa/Mastercard card details (processed via a PCI-DSS compliant payment gateway — full card numbers are never stored directly on pl67 systems). Transaction histories, deposit amounts and withdrawal requests are retained as part of your account record.
When you use pl67, we collect data about how you interact with the platform: pages visited, bets placed, games played, session duration, device type, operating system, browser type and IP address. This data is used for fraud detection, platform improvement and responsible gaming monitoring. It is not sold or used for third-party advertising.
If you contact pl67 support via live chat or email, the content of those conversations is logged. This allows us to follow up on unresolved issues, maintain quality control and comply with dispute resolution obligations. Support records are retained for a minimum of 5 years.
pl67 collects personal data through the following channels:
pl67 does not purchase contact lists, acquire data from data brokers or collect data from social media platforms for the purpose of targeting Pakistani players with advertising.
pl67 uses personal data for the following purposes, each of which is necessary either to provide the service or to comply with legal obligations:
Your registration data is used to create and maintain your pl67 account, verify your identity, process login requests and manage account settings including deposit limits and self-exclusion preferences. Without this data, pl67 cannot operate your account.
Payment data is used to process deposits and withdrawals through your chosen payment method (JazzCash, Easypaisa, IBFT or card). Transaction records are retained for financial compliance and dispute resolution purposes. pl67 does not use payment data for any purpose other than processing transactions you have initiated.
pl67 is obligated to monitor for unusual transaction patterns, multi-account activity, suspicious deposit and withdrawal behaviour and other indicators of fraud or money laundering. Personal data including transaction history, device data and IP addresses are analysed for this purpose. Where suspicious activity is identified, pl67 may be legally required to report it to relevant financial authorities without notifying the account holder.
pl67 analyses betting behaviour, session frequency and deposit patterns to identify signs of problem gambling. This analysis is used to trigger responsible gaming interventions — including mandatory affordability checks, contact from our responsible gaming team, or temporary account restrictions — in line with our obligations as a gaming platform.
Aggregated and anonymised usage data is analysed to identify performance issues, improve the user interface, optimise loading speeds and understand which features are most used by Pakistani players. This analysis does not involve identifying individual players.
Support interaction records are maintained so that agents can follow up on open queries, understand the history of an account when resolving disputes and maintain a consistent service experience. Support records may also be reviewed for quality assurance and training purposes.
With your consent, pl67 may send you promotional emails and SMS messages about new products, PSL bonus offers, weekly cashback promotions and platform updates. You can withdraw this consent at any time — see Section 12 for details. pl67 does not send marketing without prior consent.
pl67 processes personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account creation and service delivery | Contractual necessity |
| Payment processing | Contractual necessity |
| Age and identity verification (KYC) | Legal obligation |
| Anti-money laundering monitoring | Legal obligation |
| Fraud detection and prevention | Legitimate interests |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Marketing communications | Consent |
| Platform analytics and improvement | Legitimate interests |
pl67 does not sell your personal data. We share it only where necessary to deliver our service or comply with legal requirements. The following categories of third parties may receive personal data:
pl67 never shares your personal data with marketing agencies, advertising networks or data brokers. If you receive unsolicited marketing claiming to be from pl67, please report it to support@pl67.ws immediately.
pl67 retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 7 years | AML/legal compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping |
| KYC documents | 5 years from account closure | Regulatory requirement |
| Support conversations | 5 years from interaction | Dispute resolution |
| Usage and session logs | 13 months from collection | Fraud detection, analytics |
| Marketing consent records | Until consent withdrawn + 3 years | Compliance evidence |
When data reaches the end of its retention period, it is securely deleted or permanently anonymised so that it can no longer be linked to any individual player. Players who request account deletion will have their data handled in accordance with applicable legal retention obligations — meaning certain records must be kept even after an account is closed.
Protecting your personal data is taken seriously at pl67. The following technical and organisational measures are in place:
Despite these measures, no online system is completely immune to security threats. If you ever suspect your pl67 account has been compromised, change your password immediately and contact support@pl67.ws. We will investigate and respond within 2 hours.
As a pl67 player you have the following rights over your personal data. These rights can be exercised by contacting support@pl67.ws with the subject line "Privacy Request":
Request a copy of all personal data pl67 holds about you. We provide this in a readable format within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data in your account. Address and contact updates can also be made directly in account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations that may require us to keep certain records.
Request that pl67 restrict processing of your data — for example, where you contest accuracy — while a correction is being investigated or applied.
Request your account data in a structured, machine-readable format so you can transfer it to another service provider. Available for data you have provided directly to pl67.
Object to processing of your data for marketing purposes or where processing is based on pl67's legitimate interests. Marketing objections take effect immediately upon request.
pl67 will respond to all privacy rights requests within 30 calendar days of receiving a verified request. Where a request involves a large volume of data or is particularly complex, we may extend this to 60 days and will notify you accordingly. Identity verification may be required before we can process a request to ensure data is not disclosed to an unauthorised third party.
pl67 uses cookies and similar technologies to operate the platform, maintain your session and understand how players use our site. We do not use third-party advertising cookies or tracking pixels that report your behaviour to advertising networks.
Cookies can be managed through your browser settings. Most browsers allow you to view, block or delete cookies at any time. Note that blocking essential cookies will prevent you from logging in to your pl67 account.
In addition to cookies, pl67 may use browser local storage to cache platform data for performance — for example, storing recently viewed odds to reduce page load time. This data is stored locally on your device and is not transmitted to pl67 servers unless it forms part of a user action such as placing a bet.
pl67 is strictly an 18+ platform. We do not knowingly collect, store or process personal data from anyone under the age of 18. Where pl67 identifies or suspects that an account has been registered by an underage individual, that account will be suspended immediately pending investigation. Any deposits will be returned minus amounts already wagered, and all personal data associated with the underage account will be deleted from our systems within 30 days of confirmation.
If you believe a minor has created a pl67 account using your details or a falsified identity, contact support@pl67.ws immediately. pl67 will investigate and take action within 24 hours.
pl67 sends promotional emails and SMS messages — including information about new game releases, PSL betting promotions, weekly cashback offers and platform updates — only to players who have given explicit consent to receive them. Consent is collected during the registration process and can be withdrawn at any time.
To opt out of marketing from pl67, you can:
Withdrawal of marketing consent takes effect within 48 hours. You may still receive transactional emails — such as deposit confirmations, withdrawal notifications and security alerts — as these are necessary for account operation and cannot be disabled.
pl67 does not engage in SMS or email marketing using purchased contact lists. All marketing is sent only to registered pl67 account holders who have consented to receive it.
pl67 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations or platform features. When a significant change is made — such as a new type of data being collected, a new third-party processor being engaged or a change to retention periods — pl67 will:
Minor changes — such as typographical corrections or clarifications that do not affect the substance of data handling — may be made without a 14-day notice period. In all cases, the most current version of this policy will always be available at pl67.ws/privacy-policy.
Continued use of the pl67 platform after a policy update takes effect constitutes acceptance of the revised terms. If you do not accept a significant change to this policy, you should request account closure and withdrawal of your balance before the change becomes effective.
If you have any question about how pl67 handles your personal data, wish to exercise a privacy right or want to raise a privacy concern, our support team is available 24 hours a day at the following channels:
If you believe pl67 has not handled your personal data correctly and your complaint has not been resolved to your satisfaction through our support channels, you have the right to escalate the complaint. Please ensure you have first given pl67 a reasonable opportunity to resolve the issue directly before escalating.
pl67 takes all privacy complaints seriously. Every formal privacy complaint received via email is acknowledged within 24 hours and investigated within 30 days with a written response provided to the complainant.
